Consultation contents

Have you taken safety measures at home?

Answer

Take safety measures at home, such as arranging the furniture, fixing them in stable positions and preventing things from falling down.

Consultation contents

Are your emergency supplies ready?

Answer

In preparation for evacuation, have your sneakers ready and place the following in a backpack: masks, gloves, underwear, household medicines, emergency food, water, cash, insurance cards, contact phone numbers, a copy of your ID card (such as passport and residence card), etc.

Consultation contents

Do you know where the nearest evacuation area (hinan-jo) is?

Answer

Ask your neighbors or visit the city hall and check the hazard map in your area. It is important to remember the word “hinan-jo” or evacuation area, including its kanji character (避難所) ! Do not hesitate to go to the hinan-jo even if you do not understand the language.

Consultation contents

How is information disseminated in the event of a disaster?

Answer

“Evacuation preparation” (hinan jyunbi), “evacuation advisory” (hinan kankoku) and “evacuation order” (hinan shiji) are disseminated through TV, radio, the internet, cellphones, announcements from public relation vehicles, disaster prevention radio communication, etc. Proceed to the evacuation area while carefully paying attention to the situation in your surroundings.
*Since telephone connection may become difficult when a disaster occurs, use the “Disaster Emergency Message Dial 171”(saigai-yo dengon dial 171), the “Disaster Emergency Message Board web 171” (saigai-yo dengon-ban web 171) and emails instead. Discuss ways for family members to contact each other and have more than one means of communication, in case others are not available (Twitter, LINE, Facebook, etc.). Download applications that are useful during earthquakes on your cellular phone.

Consultation contents

Evacuation of pets during disasters

Answer

  • Check with the city hall in advance for evacuation areas that allow pets, and secure a place to temporarily look after them beforehand. The pet owner is responsible for taking care of their pets in the evacuation area.
  • Pets also panic during disasters. Have them microchipped and tagged to locate them in case they went astray.
  • On a regular basis, have your pets get used to being inside a cage, discipline them so as not to make unnecessary noises and train them not to be scared of other people.
  • If you left your pet at home or someplace else, consult with the city hall’s personnel in charge of this matter.

Consultation contents

Fire

Answer

If a fire has broken out, immediately call the fire station on the emergency number, 119. At the same time, you should try to put out the fire at an early stage using a fire bucket or a fire extinguisher, while calling for the help of your neighbors by shouting “Fire (KAJI-DA)!”

Consultation contents

Earthquake

Answer

Japan is prone to earthquakes. You should always be prepared for a possible earthquake by following the instructions shown below.
  1. Obtain information on the location of the nearest emergency shelter from the local municipal office in advance.
  2. Designate a meeting place for family members in case of separation.
  3. Fix furniture with fittings to prevent them from falling down.
  4. Prepare an emergency kit and keep it in an easily accessible place.
What To Do if an Earthquake Strikes
  1. Turn off all cooking and heating appliances.
  2. Open doors or windows to secure an escape route.
  3. Get under a desk or table to protect yourself.
  4. Take refuge at the designated regional emergency shelter.

Consultation contents

Earthquake Countermeasures