As of May 8, COVID-19 has been reclassified as a class-5 disease. As such, the following are now applicable:



Care period

Avoid going out from day 0 (first day of symptoms) to day 5 of the infection, or until 24 hours have passed after the symptoms lessen.
Please also wear a mask and avoid contact with people at a high-risk of infection for 10 days.

Waiting period for close contacts

None (close contacts are no longer designated)

Cost-sharing of the treatment

The patient is responsible for the cost of the initial visit, examination fees, the cost of other drugs and treatments, prescription fees for the COVID-19 drug and treatment, and a portion of the hospitalization costs.

Contact Information

For people who have a fever, a sore throat or other symptoms

Examination and Consultation Center (Japanese only)
TEL 077-528-3621

For people whose condition worsens during home treatment

Home Recovery Support Center (Japanese only)
TEL 077-574-8560 

For people whose child is sick

Telephone Consultation for Pediatric Emergencies (Japanese only)
TEL #8000 or 077-524-7856
Weekdays and Saturdays: 6 p.m. to 8 a.m. the next day
Sundays and holidays: 9 a.m. to 8 a.m. the next day

For people who continue feeling bad after vaccination

Shiga COVID-19 Vaccine Contact Center 
TEL 077-528-3588
Every day: 9 a.m. to 6 p.m.

Contact Information for People who Cannot Understand Japanese

Shiga Foreign Residents Information Center
 (Monday to Friday, 10 a.m. to 5 p.m. (closed on weekends and holidays))
  TEL: 077-523-5646
  FAX: 077-510-0601